Case study · Commerce systems

A zero-dollar checkout that still gets the order fulfilled

An internal promo store connecting Califia Farms' sales representatives with warehouse fulfillment, with no charge for goods or shipping.

Client
Califia Farms
Engagement
06 Years
Services
E-Commerce Development, Systems Integration, Fulfillment Automation, Custom Checkout

The business problem

Califia Farms' sales representatives needed cups, tablecloths, pins, and other materials for trade shows. They needed to place orders without paying for the goods or shipping, while the fulfillment partner still received the information required to complete each order.

What we built

Launch Creative built an internal e-commerce platform with a custom zero-dollar checkout and an integration with the fulfillment warehouse and contractor. The ordering experience accommodated the sales team's requirements and the warehouse's fulfillment workflow.

Scope delivered

  • An internal e-commerce platform for the sales team.
  • A custom zero-dollar checkout.
  • An integration with the fulfillment warehouse and contractor.

Workflow overview

  1. 01

    Sales representatives place trade-show merchandise orders on an internal store.

  2. 02

    A custom zero-dollar checkout takes each order without charging for the goods or shipping.

  3. 03

    The order information passes to the fulfillment warehouse and contractor.

The Outcome

Sales representatives could place merchandise orders at no charge, and those orders connected to the fulfillment operation. The platform supported a specific internal sales process that a standard retail checkout did not accommodate.

Updated