Legal
Terms of Service
Launch Creative, LLC
Effective date: July 26, 2026
These Terms of Service govern your access to and use of the websites, services, and digital products operated by Launch Creative, LLC, a California limited liability company ("Launch Creative," "we," "us"). By using our sites or purchasing our services, you agree to these terms.
1. Our services
Launch Creative provides AI-enabled marketing, operations, and digital infrastructure services for businesses, including consulting, system design, website development, training, and digital products sold through our sites and partner platforms. Specific deliverables, timelines, and fees are set out in the individual statement of work or order confirmation that applies to your engagement.
We may also operate educational and self-service offerings through The System Room, Weekend Website, and related properties. Those offerings are subject to these terms and any additional terms presented at purchase.
2. Using our sites
You may use our sites for lawful purposes only. You agree not to interfere with the security, availability, or integrity of our services; attempt to access areas or data you are not authorized to access; or use our sites to transmit harmful, infringing, or unlawful material.
We reserve the right to suspend or terminate access for conduct that violates these terms or harms Launch Creative, other users, or third parties.
3. Purchases, payments, and refunds
Purchases of services, courses, workshops, and digital products are processed through our checkout provider, SamCart, and its payment processors. Prices are listed in U.S. dollars and are subject to change. You are responsible for all applicable taxes.
Refund policies are described on the applicable sales page or order confirmation. Unless a specific refund guarantee is stated, fees for professional services are generally non-refundable once work has commenced. If you have a question about a charge, contact us at hello@launchcreative.com.
4. Intellectual property
All content on our sites, including text, images, code, videos, audio, and course materials, is owned by Launch Creative or our licensors and is protected by copyright, trademark, and other intellectual property laws.
You receive a limited, non-exclusive, non-transferable license to use any purchased digital products for your personal or internal business use. You may not resell, redistribute, publicly share, or create derivative works from our materials without written permission.
Client-specific work product is addressed in the applicable statement of work or contract. Unless otherwise agreed, Launch Creative retains rights to its pre-existing methods, templates, and tools.
5. Client content and confidentiality
You retain ownership of any content, data, or materials you provide to us for use in a project. You grant us the limited rights needed to perform the services, including storing, modifying, and displaying your materials as part of the work.
We treat confidential client information as such and do not disclose it except as needed to deliver the services, with your consent, or as required by law.
6. Results and disclaimers
Our services combine strategy, technology, and implementation. Outcomes depend on many factors outside our control, including your participation, team adoption, market conditions, and third-party platforms. We do not guarantee specific business results, revenue increases, or traffic growth.
Our sites and services are provided "as is" and "as available." To the fullest extent permitted by law, we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.
7. Limitation of liability
To the fullest extent permitted by law, Launch Creative and its members, contractors, and affiliates will not be liable for any indirect, incidental, special, consequential, or punitive damages, including lost profits or data loss, arising from your use of our sites or services, even if advised of the possibility.
Our total liability for any claim arising from or relating to our services will not exceed the amount you paid us for the specific service giving rise to the claim during the twelve months before the claim.
8. Indemnification
You agree to indemnify and hold harmless Launch Creative, its members, contractors, and affiliates from any claim, damage, or expense (including reasonable attorneys' fees) arising from your use of our sites or services, your content, or your violation of these terms.
9. Termination
Either party may terminate a professional services engagement according to the terms in the applicable statement of work. We may terminate or suspend your access to our sites or digital products at any time, with or without notice, for conduct that violates these terms or is otherwise harmful.
Provisions that by their nature should survive termination, including intellectual property, disclaimers, limitation of liability, and indemnification, will survive.
10. Governing law and disputes
These terms are governed by the laws of the State of California, without regard to its conflict of laws principles. Any dispute arising from these terms or your use of our services will be resolved in the state or federal courts located in Orange County, California.
11. Changes to these terms
We may update these terms from time to time. The effective date at the top will change when we do, and material changes will be posted on this page. Your continued use of the sites after a change means you accept the updated terms.
12. Contact
Launch Creative, LLC
Email: hello@launchcreative.com
Mailing address: 3857 Birch St., Ste 3027, Newport Beach, CA 92660
