Case study · Brand and commerce

A brand carried from first impression through checkout

A brand strategy, voice, and visual identity applied across Rock Solid Instruments' website, product pages, and buying experience.

Rock Solid Music storefront homepage, navy header with logo and navigation, full-width photo of the guitar shop interior with the headline 'The Tri-Cities' Home for Musicians' and a Shop Now call to action.

The brand foundation applied to a working commerce site.

The business problem

The engagement needed to establish what the business stood for, who it served, and how it communicated, then carry that foundation into a working website and commerce experience.

What we built

We defined the brand’s positioning, voice and visual direction, then carried them into the website, product pages and checkout.

Focus areas

What changed

Rock Solid Instruments gained a consistent brand across its public website and buying experience. Strategy, language, design, and commerce were developed as connected parts of the same business.

01

Brand strategy

02

Brand voice

03

Visual direction

04

Website

05

Commerce

06

Human judgment

Method

How the brand became the site

  1. 01

    Establish strategy and voice

    Using brand strategy and voice, we defined who the company serves, what it stands for, and how it sounds.

  2. 02

    Set the visual direction

    A visual system was built to match the strategy, colors, type, and photography that could work across the website and brand materials.

  3. 03

    Apply the brand to the website

    The site was designed to communicate the brand at a glance and hold up on every page, not just the homepage.

  4. 04

    Extend into commerce

    Product, shop, and checkout experiences were built inside the same brand system so buying feels like the rest of the business.